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Environmental Consultancy Services to Industry, Business and Individuals Email Us
London
02076 920 670
Exeter  
01392 927 961
Manchester 
01612 970 026 
Bristol 
01173 270 092 

Report A Problem

Hello! If you have come here from one of our Sewage Treatment Works Locations Map then please note we have nothing to do with Water Companies, we just made the maps.

BUT you can report a problem, such a leaks, smells, flies using the below contact details, or our handy form:

The Environment Agency are the "Environment Police" and they have a duty to enforce the rules surrounding sewage works. If you are wondering what information to send them then you can use the report a problem tool below.

 

Reporting Amenity Impacts from Sewage Treatment Works

If you are experiencing issues such as persistent smells, excessive noise, or fly infestations from a nearby sewage treatment works, it is important to document these incidents systematically. This information is vital for regulatory bodies to assess whether the facility is operating in accordance with its environmental permit and the latest UK environmental permitting standards.

Urgent Pollution Hotlines:
• England (EA): 0800 80 70 60 | • Wales (NRW): 0300 065 3000 | • Scotland (SEPA): 0800 80 70 60

Incident Report Email Generator

Please fill out the details below. This form generates an email in your own mail application (like Outlook or Mail) containing all the details you provided. You can then review and send it to the relevant agency or to SWEL for our records. Only name and email are required to proceed. The more boxes you fill out the better.

1. Regulatory Agency

2. Sewage Works Details
Name:
Asset ID:
Grid Reference:

3. Type of Problem
Noise | Smells | Flies/Insects | Visible Leaks/Spills
Sewage Litter | Discoloured Water | Impact on Wildlife

4. Description of Problem

5. Your Details
Your Name (Required):
Your Email (Required):
Affected Property Address:
Your Grid Reference:

Understanding Regulatory Oversight

Sewage treatment facilities are regulated to prevent "significant pollution" of the air and water environment. When amenity issues arise, the regulator may conduct a site visit or issue a Regulation 61 notice to review the operator's Odour Management Plan or Noise Management Plan. By providing detailed evidence, including grid references from our sewage works maps, you assist in ensuring that Best Available Techniques (BAT) are being implemented to protect your property and the local environment.

For professional consultancy regarding industrial emissions or odour impact assessments, SWEL provides the technical authority and over 15 years of industry experience to help manage complex environmental challenges across the UK.

Flood Risk Assessment

Lux Contour Plans